Welcome to Digital Upthrust (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and all related activities. By using our services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
Digital Upthrust is a digital marketing agency operating in Pakistan and serving clients worldwide. Our services include, but are not limited to, social media marketing, paid advertising, web development, branding, content creation, and consultancy.
These Terms apply to all users, visitors, and clients engaging with Digital Upthrust’s services.
We offer a range of digital marketing and related services, which may include:
Social Media Management and Advertising
Search Engine Marketing (SEM) and Optimization (SEO)
Web Design and Development
Branding and Creative Design
Email and Performance Marketing
Consultancy and Strategy Services
The exact scope of work for each project will be defined in a service agreement, quotation, or proposal shared before work begins.
Clients agree to:
Provide accurate and timely information required to execute the project.
Approve deliverables and provide feedback within agreed timelines.
Make payments as per the agreed terms and schedule.
Ensure that any content or material provided to Digital Upthrust does not infringe on third-party rights or laws.
Delays caused by the client (e.g., late feedback, missing information) may result in project timeline adjustments.
All fees must be paid according to the agreed quotation or invoice.
Payments can be made via bank transfer, PayPal, or any mutually agreed method.
Once work has commenced or services have been delivered, payments are non-refundable, except in cases where a refund is legally required.
For monthly retainers, payment must be made in advance before the start of each billing cycle.
Upon full payment, the client will own the final approved deliverables (e.g., designs, ad creatives, website files).
All concepts, drafts, and non-final materials remain the intellectual property of Digital Upthrust.
Digital Upthrust reserves the right to showcase completed work in its portfolio, website, and marketing materials, unless otherwise agreed in writing.
Both parties agree to maintain the confidentiality of all non-public business, financial, and marketing information shared during the project.
No confidential information shall be disclosed to third parties without prior written consent.
Digital Upthrust may use third-party tools or platforms (e.g., Meta Ads, Google Ads, Shopify, Canva, etc.) to deliver services.
We are not liable for any disruptions, policy changes, or limitations imposed by these platforms.
The client agrees to comply with the terms and policies of such third-party services.
While we strive to deliver optimal results, Digital Upthrust does not guarantee specific outcomes (e.g., sales increase, website traffic, or engagement metrics).
We shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
Either party may terminate a project or agreement by providing written notice:
Client-Initiated Termination: The client must pay for all work completed up to the termination date.
Agency-Initiated Termination: Digital Upthrust may terminate the agreement if the client breaches terms or fails to make payments.
Upon termination, all unpaid dues become immediately payable.
Each service package includes a defined number of revisions (as per project agreement).
Additional revisions or change requests beyond the agreed scope may incur extra charges.
Final deliverables will be provided in standard industry formats.
These Terms are governed by the laws of Pakistan, without regard to conflict of law principles.
Any disputes arising from or related to these Terms shall be resolved under the jurisdiction of the courts of Islamabad, Pakistan.
For clients outside Pakistan:
Payments must be made in USD (or agreed currency) through secure international payment gateways.
Both parties agree to comply with respective international and local regulations related to business and data protection.
Use of our website and services is also governed by our Privacy Policy, available at: [Insert Privacy Policy Link].
By agreeing to these Terms, you also consent to our data practices as described in the Privacy Policy.
Digital Upthrust reserves the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.
For questions or concerns about these Terms and Conditions, please contact:
Email: upthrustdigital@gmail.com
WhatsApp: +92-311-05707721